Resume

Professional Experience & Skills

Education

Georgia Institute of Technology

2026

California State Polytechnic University, Pomona

2011

Jul 2023 - Apr 2024

AT&T

- Tustin, CA

• Spearheaded the development and implementation of a comprehensive observability engineering strategy utilizing Grafana, OnCall, Prometheus, and Loki, with exploration into OpenTelemetry, significantly improving system reliability and reducing downtime.
• Engineered an end-to-end incident response pipeline integrating Grafana alert rules, OnCall's alert groups, and escalation chains, leading to a quantifiable reduction in incident resolution time, improved system uptime, and faster stakeholder notification.
• Administered and contributed to the core Grafana management codebase (Python, Flask), enhancing email notification functionality and streamlining administrative tasks within Kubernetes (AKS) deployments.
• Designed and developed advanced, dynamic Grafana dashboards for data, application, and infrastructure monitoring, providing improved data visibility and actionable insights for 5+ teams, accelerating issue identification and response.

Jul 2019 - Jul 2023

AT&T

- Tustin, CA

• Engineered and optimized critical end-to-end data pipelines using Apache Airflow, Feature Manipulation Engine (FME), and Palantir's Foundry, ensuring data health and comprehensive observability for high-volume mobility transport data.
• Developed multiple complex ETL pipelines with FME and managed a significantly sized ELT pipeline within Palantir's Foundry, resulting in improved data accuracy, reduced processing time, and robust support for numerous critical business operations.
• Led the design and development of a standardized, deployable Flask-based ReST API template, addressing cross-cutting concerns (authentication, authorization, logging, OpenAPI Spec) and including Kubernetes (AKS) deployment artifacts.
• Leveraged the API template to launch numerous scalable microservices supporting critical network elements (e.g., anti-spam, mobility switch orchestration) and internal tools, accelerating API development and deployment while enhancing service reliability.
• Centralized API documentation through the deployment of a Swagger UI instance, improving developer experience and API discoverability.

Jul 2017 - Jul 2019

AT&T

- Cerritos, CA

• Collaborated on the full software development lifecycle of the Engineering Rules Database (ERD), a legacy N-tier system (Ext JS GUI, Java business logic, Oracle DB), committing enhancements, fixes, and refactorings to improve stability and usability.
• Implemented end-to-end CRUD functionality for network element capacity planners, directly supporting 15+ planners and streamlining hundreds of engineering rule updates, enhancing data consistency and availability.

Nov 2013 - Jul 2017

AT&T

- Pasadena, CA

• Designed, developed, and implemented Key Performance Indicators (KPIs) and Key Capacity Indicators (KCIs) in utilization and performance reports using Logi Analytics, providing critical insights for proactive network adjustments and improved decision-making.
• Identified and implemented mechanization opportunities, developing tools and an Engineering Rules Database (ERD) web service to automate repetitive tasks, resulting in a significant reduction in manual effort and improved data accuracy.

Jan 2012 - Nov 2013

AT&T

- Alhambra, CA

• Managed physical capacity for networks and network elements, including physical space utilization and heat dissipation analysis in AT&T central offices.
• Contributed to C#-based automation solutions for AutoCAD, streamlining design workflows and increasing efficiency and consistency.